Returns & Refund Policy

Returns

You may request a return within 14 days of receiving your order, in accordance with applicable European consumer protection laws.

Products must be returned:

• unused and in their original condition;
• with the original packaging, where possible.

Custom-made or personalized products may not be eligible for return unless they are defective.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 48 hours of delivery and include photos of the issue. We will review your request and provide an appropriate solution.

Refunds

Approved refunds will be processed using the original payment method after the returned item has been received and inspected.

Return Shipping

Unless the product is defective or delivered in error, return shipping costs are the responsibility of the customer.

Contact

For any questions regarding returns or refunds, please contact: support@stilesofa.com